The career expert called the methods of communication with the toxic head

Toxic executive behavior is one of the most common causes of professional burnout and employee layoffs. Svyatoslav Semerenko, a career expert at the Professions of the Future Center, explained in an interview with Izvestia on December 19 how dangerous the constant irritability of the boss is and how to protect yourself from it.

The main problem in such a situation is the formation of an atmosphere of chronic uncertainty in the team. Employees begin to spend their mental resources not on completing tasks, but on guessing the mood of the leader and adjusting to it.

"This inevitably reduces overall productivity and the quality of decisions made. Responsible and empathetic employees who unwittingly take on the emotional burden of others are particularly affected. They become a kind of lightning rod for the boss's negativity, which very quickly leads them to moral exhaustion and burnout," Semerenko said.

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Over time, a toxic environment destroys the entire team: tension increases, trust disappears, hidden conflicts become more frequent. As a result, instead of a well-coordinated work team, there is a fragmented group of people who are constantly forced to fight for peace of mind at work.

To counter this, according to the expert, it is important to master a simple strategy of conscious protection. The first principle is emotional distancing. It is necessary to learn not to take the boss's irritability personally and to clearly separate his professional role and personal mood. It is important for an employee to remember that his task is to perform his work well, and not to be an emotional support for the manager.

"The second principle is a consistent focus on facts and results. In communication, you should consciously turn any dialogue into a business channel, focusing on specific data, clear deadlines and measurable results, rather than on the tone or emotions of the interlocutor. For example, it is most effective to respond to a harsh remark with a clarifying question about the details of the task, rather than with excuses. This shifts the focus from the individual to the essence of the work and helps maintain a constructive dialogue," he said.

In addition, it is useful to develop such skills not only as a reaction to a difficult situation, but also as part of overall emotional stability.

"The practice of recognizing emotions and setting clear work boundaries form a solid foundation for any team. It is also a good investment in the psychological health of the employee. The ability to manage your reaction and maintain professional distance allows you to minimize the impact of stress, save energy for important tasks and maintain personal effectiveness even in a tense environment," the expert concluded.

Earlier, on October 31, it was reported that the main fear of working Russians was emotional burnout, which was noted by 42% of respondents. Delays or salary reductions were in second place (35%), and excessive workload with previous pay was in third place.

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