The Kyrgyz mountaineering travel company called the safety of customers a priority.
Organizations specializing in trekking and mountaineering tend to pay great attention to customer safety, as their business depends on it. Tashtanbek Turdumambetov, director of the Kyrgyz tourism company Ecotrek, told Izvestia on August 22, commenting on the case of climber Natalia Nagovitsina, who got stuck on Victory Peak.
"I can't say that I've ever seen any kind of negligent attitude of travel companies towards their security clients, as each travel organization pays close attention to this in order to develop its business. In other words, security is the foundation of business," he explained.
Turdumambetov noted that Kyrgyz tracking companies do not have their own rescue teams — they contact the Ministry of Emergency Situations in emergency situations.
At the same time, organizations that engage in mountaineering usually have their own rescue groups, but in difficult circumstances they are also required to notify the emergency service, the director of the travel company added.
The fact that 47-year-old Nagovitsina was stuck at Victory Peak was reported on August 19 in the Ministry of Emergency Situations of Kyrgyzstan. She broke her leg during the descent and has been at altitude for a week. On the same day, a group of rescuers was sent to the woman. Almaz Sarbanov, a representative of the Kyrgyz Ministry of Defense, said it would take them three days to reach it. Later, on August 21, it was reported that rescue helicopters could not reach the height of Victory Peak in difficult weather conditions.
Valeria Belikova, the administrator of the Karkyr base camp, told Izvestia on August 21 that Nagovitsina had decided on a very difficult and dangerous ascent. She called the climber a strong and calm person.
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